How can I get help
with using the software?
There are a number of alternatives when requesting help with SchoolIP;
On-line Help, Quickstart Guides, the SchoolIP Support Helpdesk
and a selection of training courses tailored to your particular
needs. The type of assistance required may vary and so we suggest
the following course of action when seeking help with the SchoolIP
products.
Firstly, use the on-line help located within the software. The
help within the SchoolIP software is usually context sensitive
and appropriate to the particular section or screen you are
currently on.
Secondly, there are a selection of Quick Start Guides that have
been written to support new users of SchoolIP. These step by
step guides should help you get started with using the software
in the shortest, possible amount of time.
Thirdly, the SchoolIP software is supported by a highly qualified
team of teachers and technical staff who can answer all of your
questions. You have free access to support as part of your ongoing
subscription and they are available from 8am till 6pm each working
day (excluding bank holidays). To contact support simply call
01332 869420.
Who are Derventio
Solutions?
Derventio Solutions Limited are a large software house based in
Derby, UK. The staff at Derventio have over twenty years experience
developing educational software, which is utilised by schools,
colleges and universities in the UK. Derventio also develop,
maintain and support other high profile software products for
major blue chip clients.
School Improvement and Performance (SchoolIP) was developed
by Derventio in partnership with Sir Mark Grundy, Executive
Principal of Shireland Collegiate Academy, in Sandwell. The
idea behind the software is to use technology to advance the
progress of educational establishments within the UK. These
tools have been developed to save teacher time, by supporting
the processes of running a modern education establishment.
Derventio are committed to supporting the educational professional,
with the management of their school. Derventio liaise with teachers
on a regular basis to gauge the impact of the software, including
research into alternative methods of managing schools. Derventio
enjoy engaging with teachers at regular user groups, where teachers
are invited to provide feedback about the SchoolIP suite and
discuss the way forward for managing schools in the future.